Simple answers to frequently asked questions.
All our prices are in Canadian Dollars ($CAD)
When you go to an eyewear store, the price you pay for your frame includes the commission paid to the distributor, the sales rep and the optician. By cutting the middlemen and dealing directly with manufacturers in France, expenses are saved and we pass along the savings to you.
Each pair of glasses purchased on MaVue comes with a stylish semi-rigid case and a useful microfiber cleaning cloth free of charge.
All you single vision lenses come from well known canadian suppliers. As for our progressive lenses, they are digitally surfaced for a clear and sharp vision and a smooth transition between the different zones.
All our clear lenses include both a scratch resistant and an easy-to-clean anti reflection coatings.
You can get all the info by clicking on the link below.
We offer a replacement credit if your frame has a manufacturing defect within the first 90 days following the reception of your new frame. You can real all about our warranty by clicking on this link.
We accept all the prescription between sph +8.00 and -14.00, up to -4,00 cylinder (cyl) and a maximum addition (add) of +3,50 for progressive lenses. Make sure to chose the right lens index (thickness) to assure both a great look and reduce the weight of your glasses. Refer to our guide below for more info
Of course. We understand that prisms can be tricky sometimes, but our qualified lab technicians have seen it all. So rest assured that you are in good hands. Simply write down your prisms and their orientation in the dialog box below your prescription, and we will take care of it. It is possible that a surcharge will apply, we will contact you if it is the case. Check our section Understanding my prescription for all the details concerning prisms.
Your first step should be to look inside the frame you are currently wearing. It will give you an idea of the size you need. After, you can use our filters in order to quickly narrow down your search to your size (S,M,L ,XL). Keep in mind that if you are looking at a round shaped frame, you should look for one that is slightly smaller than what you are used to.
All our frames were handcrafted on the hillside of the Jura region in south-eastern France. No trip to China for our frames.
Here is a quick guide that will help you :
For lenses ranging from :
+2.00 and -2.00: the included lenses will do (Index 1.5)
+3.00 and -4.50: You will get a better result with thin lenses (Index 1.61)
+5.00 and -7.00: Go for our extra-thin lenses(Index 1.67)
+8.00 and -14.00: Get our ultra-thin lenses. Splurge, it is worth it. (Index 1.74)
Choosing the right type of lens means your frame will look better and you will reduce the total weight of the frame.
Thanks to our purchasing power we are able to negotiate with the large manufacturers in order to get better prices. Rather than keeping all those savings for us, we pass them along to you!
As for many things in life, the more you buy, the better the price. Get your yearly supply and save big.
If you find the same product for cheaper anywhere else only, not only will we match that price, but we will give you an extra 10% discount on your order when you buy a yearly supply.
Get all the info about our best price guarantee
After your eye exam, you should ask your professional for your new contact lenses prescription and ask for trial lenses. On those free lenses, you will get all the info you need to order your lenses here.
Note that sometimes, your glasses prescription changes, but it is possible that your contact lens prescription won't due to the proximity to your eye. Check with your optometrist or optician for more info.
You should always buy the brand and type of contact lenses that have been recommended and approved by your optician/optometrist. Avoid switching between brands as not all of the are compatible and necessarily made for you.
We offer a wide range of products from all the main manufactures :
Johnson & Johnson
Bausch + Lomb
Shipping fees on all North American orders are of 9.95$
Once your order has been processed and ready to go, shipping, depending on your location, should take between 2 and 5 days. Before sending the order, we need some time to prepare your order. Follow this link to know more about the time it takes to prepare your order
Yes, all of your packages are sent with a tracking number. You will receive your tracking number by email when the package is shipped. You will be able to track your package all the way to your door. You should received it within 2 to 5 business days, depending on your location.